Naatil.com

Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Naatil.com ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

Naatil.com is a Kerala village business directory platform that:

  • Lists local businesses across Kerala districts and towns
  • Provides contact information and business details
  • Facilitates connections between customers and businesses
  • Offers news and information relevant to Kerala communities
  • Provides emergency contact information

3. User Accounts

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account
  • You must be at least 18 years old to create an account
  • One person may not maintain multiple accounts
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Business Listings

For Business Owners:

  • You must provide accurate business information
  • You are responsible for keeping your listing updated
  • Misleading or false information may result in listing removal
  • You must have legal authorization to represent the business

For Users:

  • Business information is provided for reference only
  • We recommend verifying details directly with businesses
  • We are not responsible for the quality of products or services offered by listed businesses

5. User Conduct

You agree not to:

  • Use the platform for any unlawful purpose
  • Post false, misleading, or defamatory content
  • Harass, abuse, or harm other users or businesses
  • Attempt to gain unauthorized access to our systems
  • Use automated systems to access the platform without permission
  • Infringe on intellectual property rights

6. Reviews and Content

  • Reviews must be honest and based on genuine experiences
  • We reserve the right to remove inappropriate content
  • You grant us a license to use content you submit
  • Fake reviews are strictly prohibited and may result in account termination

7. Payments and Transactions

  • All transactions are between users and businesses directly
  • We are not responsible for payment disputes
  • Refund policies are determined by individual businesses
  • Payment processing is handled by secure third-party providers

8. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind. We do not guarantee:

  • The accuracy of business listings
  • The quality of products or services from listed businesses
  • Uninterrupted or error-free service
  • The reliability of emergency contact information

9. Limitation of Liability

To the maximum extent permitted by law, Naatil.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

10. Indemnification

You agree to indemnify and hold harmless Naatil.com from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

11. Modifications

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala, India.

13. Contact

For questions about these Terms & Conditions, please contact us through our Contact Page.